MUG "COLD HANDS WARM HEART"
- Description
- The values
- Returns
With its retro pop design, this mug transforms every sip of tea, chocolate or coffee into a special moment. Ideal for warming you up on cold days and reminding you that your heart always knows how to keep you warm. For 2.0 romantics who believe in authentic love and want to express their unique style.
100% high quality cotton, made in Italy , with exclusive graphics applied in our laboratory with DTF technique . Each piece is unique, just like your summer.
Timely Customer Service : We consider customer service a fundamental element to ensure your satisfaction. We guarantee maximum assistance even for customizations.
Fast Shipping : We know how important it is to receive your orders quickly. That's why we're committed to fast shipping that allows you to have your custom tees in 1-2 days after processing.
To ensure your complete satisfaction, we offer a 14-day return policy. If you are not completely satisfied with your purchase, you can return your hoodie without any problems. We are here to make your shopping experience as easy as possible! 🔄
FAQ
Can I customize a product?
Absolutely! We offer customization options on the Tees, either on the front or the back, at this link .
Can I use the discount code?
Yes, enter the discount code at checkout and you will see the total updated automatically.
How does the purchase of the Gift Card work?
Purchasing a Gift Card is simple and customizable:
- Choose the amount of the Gift Card.
- Enter the email address of the person you want to gift it to.
- Select the day you want the email with the Gift Card to be sent.
- You have the option to add a personalized greeting message.
- Finalize your purchase.
The person you give the Gift Card to will receive an email with the amount to spend on our site and a code to enter during checkout. If you have written a greeting message, it will be included in the email. In addition, a copy of the same email will also be sent to you, as a confirmation.
Payment Methods
We offer several secure and reliable payment options to make your purchases easier:
1. We accept all major credit and debit cards (Visa, Mastercard, American Express, etc.).
2. You can choose to pay in 3 convenient interest-free installments or spread the payment according to the options available in your Klarna account.
3. Pay quickly and easily using your PayPal account, without having to enter your card details for each purchase.
Can I add a gift box to my order?
Yes, you can add a gift wrap for 4 euros. During the purchase process, you will find the option to select the gift wrap on the item page. Your order will be carefully packaged and ready to be given as a gift!
What is the purpose of subscribing to the newsletter?
By signing up, you will receive updates, exclusive offers and early access to promotions, you can do it at this link .
What sizes are available?
Our sizes vary by product, please see our size guide available on each product page.
What are the washing instructions for your products?
- Wash at a maximum temperature of 30 degrees.
- Do not use dryer.
- Do not iron the print.
It is always advisable to pay attention to the labels inside the garments for further details on the type of washing.
What is the estimated shipping time for my order?
Products are printed within 2-5 working days and shipped within 2 days, depending on the destination. However, since this is a handmade product, in some particularly intense commercial periods (for example sales, black friday, etc.) it could take up to 10 days.
I didn't receive my order, what happened?
If you have not received your order, the logistics operator will contact you to arrange a new delivery.
There are two main reasons why you may not have received your order:
- Incorrect address: We recommend that you check whether the address provided is correct.
- Failed deliveries: Our logistics operator will try to deliver the package 3 times. If you still need help, do not hesitate to contact us via our contact form or send us an email to info@pescheriamonamour.com
Product Care
Our sizes vary by product, please see our size guide available on each product page.
What are the washing instructions for your products?
- Wash at a maximum temperature of 30 degrees.
- Do not use dryer.
- Do not iron the print.
It is always advisable to pay attention to the labels inside the garments for further details on the type of washing.
What is the estimated shipping time for my order?
Products are printed within 2-5 working days and shipped within 2 days, depending on the destination. However, since this is a handmade product, in some particularly intense commercial periods (for example sales, black friday, etc.) it could take up to 10 days.
Shipping & Returns
Shipping
Free Shipping : Take advantage of free shipping in Italy for all orders over 80 euros . Receive your tees directly at home at no additional cost, for an even more convenient shopping experience. 🚚
Returns
Quick and Easy Returns: To ensure your complete satisfaction, we offer a 14-day return policy . If you are not completely satisfied with your purchase, you can return the product without any problems. We are here to make your shopping as easy as possible! 🔄
Shipping abroad
We ship abroad, but only to countries in the European Community. For orders to other European countries, costs vary. Unfortunately, we do not currently ship outside the European Community.
Damaged package
If the package is visibly damaged, we recommend that you refuse delivery by explicitly requesting it from the courier.
Making a return
Yes, we accept returns within 14 days, excluding customized products, unless defective. Please visit the "Make a Return" page for return information.
Make a change
Yes, we accept exchanges within 14 days, excluding customized products, unless defective. Please visit the "Make a Return" page for information on exchanges.
Shipping Status
Upon shipment you will receive an informative email from our customer service and directly from the courier.
Package not received
If you have not received your order, the logistics operator will contact you to arrange a new delivery.
There are two main reasons why you may not have received your order:
- Incorrect address: We recommend that you check whether the address provided is correct.
- Failed deliveries: Our logistics operator will try to deliver the package 3 times. If you still need help, do not hesitate to contact us via our contact form or send us an email to info@pescheriamonamour.com
Who we are
Fishmonger Mon Amour
Pescheria Mon Amour is a clothing and lifestyle project with romantic and intimate graphic prints. It is more than a brand: it is a concept, a way of seeing and living fashion through irony, romanticism and the desire to express oneself beyond simply dressing.